Public Sector
£500,000 pilot project involving 3 organisations. We organised Business Plan, Training
Plan and Marketing Plan for the project.
We then trained non-sales staff in customer services and business awareness
skills as they were customer facing.
Throughout, we kept the key decision makers informed by analysing and reporting on progress.
The pilot was a huge success resulting in a further £750K project for 2008
New Technology
Publishing giant implementing £2m worth of new technology.
We research, purchase and implement the new company system within the budget and on
time.
We then spend 6 months training all the staff on the new system and promoting the new efficient
way of working.
Small Business
Telecoms company has been established for 6 years but has taken a down turn in productivity and
profits.
We observe and analyse the sales and operations teams and report on where improvements can
be made. This resulted in setting up new procedures and devising an Operations Manual for current and future team members
to follow. The most dramatic impact came from retraining the sales team and setting up monitoring to report on their
success.
